How We Handle Your Information

Whites Textile Services Ltd Privacy Policy

Whites Textile Services Ltd takes privacy extremely seriously. This notice explains how we use the personal information you provide us in your trade account form or otherwise, and information we obtain through third party sources, including how we share it with third parties.

How We Use Your Personal Information

We will only use your personal information for the following purposes:

• To administer and manage our relationship with you, including setting up and maintaining your trade account facility.
• To process orders from you for goods and services.
• To deal with enquiries we receive from you.
• To comply with applicable laws, regulations and rules.
• To provide you with details of our product ranges, services and promotions.
• To notify you of changes to our services.
• To make checks with credit reference agencies where necessary.
• For the purpose of debt recovery in cases of non-payment.

Sharing Your Personal Information

In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners, printing and marketing agents, credit reference agencies, tracing agents, fraud sharing organisations, and companies within our group where applicable.

We may also disclose your personal information where required to comply with a legal obligation, enforce our terms and conditions, protect the rights and safety of Whites Textile Services Ltd, our staff, customers or others, respond to a governmental authority, or as part of a business sale or purchase.

Legal Basis For Processing

Our legal basis for using your personal information may include that it is necessary for our legitimate interests in operating our business and providing goods and services, and/or that it is necessary for the performance of contracts to which you are a party.

Keeping In Touch

From time to time, we may contact you with details of new product ranges, services and promotions. If you do not want to be contacted in this way, please contact enquiry@whites-services.co.uk.

Your Rights

You have a number of rights under data protection law, including rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information in certain circumstances.
• Receive your personal information in a format suitable for transmission to a third party.
• Object to or restrict processing of your personal information on certain grounds.
• Object to processing for direct marketing.
• Object to decisions based solely on automated processing.
• Lodge a complaint with the UK Information Commissioner’s Office.

You can make a request in relation to these rights at any time by contacting us at enquiry@whites-services.co.uk.

How Long We Retain Your Information

We will not keep your personal information longer than necessary, taking into account information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.

Cookies

Our website uses cookies and similar technologies to help improve user experience and understand how visitors use our website.

We use Google Analytics to collect anonymous information such as the number of visitors to the website and the pages visited.

You can control or disable cookies through your browser settings. Continued use of this website may result in cookies being stored on your device.

How To Contact Us

If you have any queries about how we use your personal information, you can contact us at: